Terms of Service

Effective Date: February 19, 2026

These Terms of Service ("Terms") govern your access to and use of the Qyren platform, website, APIs, SDKs, and related services (the "Service") provided by Qyren AI ("Qyren," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

• "Customer" or "you": The game studio or entity that registers for and uses the Service.
• "Player Data": Pseudonymous analytics data from your game's end users, transmitted to the Service via API.
• "Incremental Revenue": The measurable increase in in-app purchase revenue attributable to the Service, calculated as the difference between Qyren-optimized performance and the pre-integration baseline.
• "Founding Partner": A Customer accepted into the Founding Partner program with modified pricing and commitments.

2. Account Registration

To use the Service, you must:

• Provide accurate, complete registration information
• Be authorized to bind your organization to these Terms
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized use of your account

You are responsible for all activity under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Service Description

Qyren provides AI-powered monetization intelligence for game studios, including:

• Offer Intelligence: AI-driven offer personalization using contextual bandits and player clustering.
• Prescriptive Engine: Actionable, plain-language recommendations to improve monetization and player experience.
• Economy Health Monitoring: Real-time tracking of in-game currency inflation, sink/faucet balance, and economic stability.
• Analytics Dashboard: Visual reporting of revenue attribution, player segments, and recommendation performance.

4. Pricing and Payment

4.1 Subscription Plans

The Service is offered under tiered subscription plans. Current pricing, features, and limits for each tier are published on our website or provided during onboarding. We reserve the right to modify pricing with 30 days' written notice.

4.2 Revenue Share

Applicable plans include a revenue share component calculated on Incremental Revenue only. You are not charged revenue share on baseline revenue you would have earned without the Service. Revenue attribution methodology is documented in your dashboard and available upon request.

4.3 Billing

• Subscription fees are billed monthly in advance.
• Revenue share is calculated and billed monthly in arrears based on verified attribution data.
• Payments are due within 15 days of invoice date.
• Late payments may incur interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.

4.4 Founding Partner Terms

Founding Partners receive discounted pricing subject to additional commitments, including minimum engagement periods, case study participation, and product feedback obligations, as detailed in the Founding Partner Agreement.

5. Data Rights and Responsibilities

5.1 Your Data

You retain all rights to your Player Data. We process Player Data solely to provide the Service and as instructed by you. We act as a data processor with respect to Player Data.

5.2 Aggregated Data

We may create aggregated, anonymized datasets derived from usage of the Service for the purposes of improving our algorithms, benchmarking, and research. Such data will never identify individual players, studios, or games.

5.3 Your Responsibilities

You represent and warrant that:

• You have the legal right to transmit Player Data to us
• Your collection and transmission of Player Data complies with applicable privacy laws and your own privacy policy
• You have obtained any required consents from players for analytics processing
• You will not transmit directly identifying personal information (names, emails, phone numbers) as Player Data

6. Intellectual Property

6.1 Our IP

The Service, including all algorithms, models, software, documentation, and visual designs, is and remains the property of Qyren AI. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service during your subscription period.

6.2 Your IP

You retain all rights to your games, offer catalogs, creative assets, and proprietary data. Nothing in these Terms transfers ownership of your intellectual property to us.

6.3 Feedback

If you provide suggestions, feature requests, or other feedback about the Service, we may use that feedback without restriction or obligation to you.

7. Acceptable Use

You agree not to:

• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Use the Service to process data for games you do not own or operate
• Resell, sublicense, or provide the Service to third parties without our written consent
• Interfere with or disrupt the Service or its infrastructure
• Use the Service to facilitate illegal activity or violate any third-party rights
• Transmit malicious code, viruses, or harmful data through the Service

8. Service Level and Support

8.1 Availability

We target 99.5% uptime for the Service API, measured monthly, excluding scheduled maintenance. Scheduled maintenance windows will be communicated at least 48 hours in advance.

8.2 Support

Support is provided based on your subscription tier. Response times, channels, and escalation procedures are detailed in your plan documentation.

9. Confidentiality

Each party agrees to maintain the confidentiality of the other party's proprietary information and not to disclose it to third parties without prior written consent, except as required by law. Confidentiality obligations survive termination of these Terms for a period of three (3) years.

10. Warranties and Disclaimers

10.1 Our Warranty

We warrant that the Service will perform materially in accordance with its documentation during your subscription period. If the Service fails to meet this warranty, your sole remedy is for us to correct the non-conformity or, if we cannot do so within a reasonable time, to terminate your subscription and provide a pro-rata refund.

10.2 Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW. We do not guarantee specific revenue outcomes, conversion rates, or business results. AI-generated recommendations are probabilistic and should be evaluated by your team before implementation. We disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, neither party shall be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to these Terms, regardless of the theory of liability. Our total aggregate liability under these Terms shall not exceed the amounts paid by you to us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Qyren AI from claims, damages, and expenses arising from: (a) your breach of these Terms, (b) your violation of any law or regulation, or (c) your transmission of Player Data in violation of applicable privacy laws.

13. Term and Termination

13.1 Term

These Terms are effective upon your first use of the Service and continue until terminated.

13.2 Termination by You

You may terminate your subscription at any time with 30 days' written notice. Subscription fees paid in advance are non-refundable, but no additional fees will accrue after the termination date.

13.3 Termination by Us

We may suspend or terminate your access if you: (a) breach these Terms and fail to cure within 15 days of notice, (b) fail to pay undisputed invoices within 30 days of due date, or (c) become insolvent or enter bankruptcy proceedings.

13.4 Effect of Termination

Upon termination: (a) your license to use the Service ends immediately, (b) we will delete your Player Data within 30 days unless you request an export, (c) outstanding payment obligations survive.

14. Dispute Resolution

The parties agree to attempt to resolve disputes through good-faith negotiation for a period of 30 days before initiating formal proceedings. These Terms shall be governed by the laws of the jurisdiction in which the Service provider is incorporated, without regard to conflict of law principles.

15. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy and any applicable Founding Partner Agreement, constitute the complete agreement between the parties.
• Amendments: We may update these Terms with 30 days' notice. Continued use after the notice period constitutes acceptance.
• Severability: If any provision is found unenforceable, the remaining provisions continue in effect.
• Assignment: You may not assign these Terms without our prior written consent. We may assign our rights in connection with a merger or acquisition.
• Force Majeure: Neither party is liable for delays or failures caused by circumstances beyond reasonable control.
• Waiver: Failure to enforce any right does not constitute a waiver of that right.

16. Contact

For questions about these Terms: